Terms of Service

Please read these terms and conditions carefully before using our services

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using the IVMS website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of the IVMS website and services operated by IVMS Group ("we," "us," or "our"). By using our services, you agree to these Terms in full.

2. Services Description

IVMS provides fleet management and telematics solutions including:

  • Vehicle tracking and monitoring systems
  • Driver behavior analysis and scoring
  • Fuel consumption monitoring and optimization
  • Maintenance scheduling and alerts
  • Route optimization and planning
  • Real-time fleet intelligence and analytics
  • Speed monitoring and compliance tools
  • Environmental impact tracking

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Obligations

As a user of our services, you agree to:

  • Provide accurate and complete information when required
  • Maintain the security of your account credentials
  • Use our services in compliance with applicable laws and regulations
  • Not attempt to reverse engineer or hack our systems
  • Not use our services for any illegal or unauthorized purpose
  • Respect the intellectual property rights of IVMS and third parties
  • Report any security vulnerabilities or issues immediately

4. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, software, and design, are owned by IVMS Group and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without our express written consent.

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We are committed to protecting your data in accordance with applicable data protection laws, including GDPR where applicable.

Data Protection: We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Limitation of Liability

To the maximum extent permitted by law, IVMS Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

7. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the services will cease immediately. If you wish to terminate your account, you may simply discontinue using our services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Dubai, UAE, in accordance with the rules of the Dubai International Arbitration Centre.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

Your continued use of our services after any changes constitutes acceptance of the new Terms. If you do not agree to the new Terms, you should discontinue using our services.

10. Contact Information

Questions about these Terms?

If you have any questions about these Terms of Service, please contact us:

Email: legal@ivmsgroup.com

Phone: +971 50 123 4567

Address: IVMS Group, Dubai, United Arab Emirates